Frequently asked questions
Clear answers before the handoff.
What information should I include in a delivery request?+
Please include the pickup location, delivery destination, timing, service type, and any handling requirements. That gives Reliant Couriers the details needed to review the request.
What types of deliveries does Reliant Couriers handle?+
Reliant Couriers provides medical and pharmaceutical delivery, laboratory and specimen transport, legal courier service, and same-day or on-demand delivery support.
Do you offer after-hours or weekend service?+
Reliant Couriers offers flexible scheduling that includes urgent, after-hours, and weekend delivery options. Share your timing needs when you request service.
How is delivery pricing calculated?+
Pricing is published by delivery type and mileage, with separate terms for STAT requests, additional stops, wait time, and after-hours service. Visit the rates page for current published details.
Where does Reliant Couriers provide service?+
Reliant Couriers is based in Concord and supports delivery requests across North Carolina. Availability depends on the route and delivery requirements.